hadiosh.com

Effective date: 2025-08-09 | Last updated: 2026-04-07

1. Who we are

We are Hadiosh, a small team of artists and developers creating games and other digital products. Our website address is https://hadiosh.com.

2. What data we collect

We collect only the minimum data required to provide our services:

Email address — collected when you make a purchase, create an account, or subscribe to updates.
First name and last name — collected during account registration to personalize your experience.
Account balance and transaction records — we maintain a record of your account balance and all financial transactions (deposits, purchases, refunds, gift card redemptions) associated with your account.
Transaction hash (crypto payments) — we store the transaction hash for payment verification and record-keeping; this hash is a reference to the blockchain transaction and does not itself contain other personal data.
Gift card codes — when you redeem a gift card, we record the code and the amount credited to your account.
Refund requests — if you request a refund, we store the reason you provide (optional) and the status of your request.
Google account data — if you choose to log in or register using Google, we receive your email address, first name, and last name from Google to create or link your account. We do not access your Google contacts, calendar, or other personal data.
Order history — we record which products you have purchased and your ownership status.

We do not routinely collect postal addresses, phone numbers, or sensitive personal information unless you provide them voluntarily (for example, in a support request).

3. Cookies and tracking

This website does not use tracking cookies or analytics tools that collect personal data. We may use essential technical cookies required for site functionality (for example, session cookies when you log in). These cookies are not used to track you across other sites.

4. How we use your data

To provide access to purchased products and account functionality.
To maintain your account balance and process deposits, purchases, refunds, and gift card redemptions.
To verify and record crypto payments using the transaction hash.
To process refund requests and return funds to your account balance.
To enable login via Google if you choose to use this feature.
To display your current account balance when you are logged in.
To send product updates or marketing emails only if you opt in; you can unsubscribe at any time.

We do not sell or share your personal data with third parties for marketing purposes.

5. Data retention

Email addresses and account-related data are retained while your account is active or as required by law (for example, accounting or tax records).
Account balance and transaction history are retained for the life of your account to maintain accurate financial records.
Transaction hashes and related payment records are retained for payment verification and compliance with financial record-keeping obligations.
Gift card redemption records are retained for fraud prevention and audit purposes.
Refund request records are retained as part of our financial records.

If you request deletion, we will remove your account and associated personal data unless retention is required by law (e.g., for accounting or tax reasons). In such cases, we will anonymize or limit access to the retained records as permitted by applicable law.

6. Your rights (GDPR & CCPA)

Depending on your jurisdiction, you may have rights including:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your personal data.
Withdraw consent for marketing communications.
File a complaint with your local data protection authority.

To exercise these rights, contact us using the details below. We will respond in accordance with applicable law.

7. Data security

We implement reasonable technical and organizational measures to protect your information, including:

Secure servers and restricted access for authorized personnel.
Encryption of passwords (hashed and salted).
Protection against CSRF (Cross-Site Request Forgery) and SQL injection attacks.
OAuth 2.0 protocol for Google login (industry standard).

While we strive to protect your data, no system is completely secure; in the unlikely event of a breach, we will follow applicable notification laws.

8. Third-party services

We may rely on third-party providers for:

Payment processing (e.g., cryptocurrency payment gateways, PayPal)
Hosting and server infrastructure
Customer support tools
Google OAuth for account login and registration

When you use such services, they may collect information directly from you under their own privacy policies. We require third parties we work with to handle data responsibly.

9. Account deletion & WordPress tools

If you wish to delete your account or personal data, contact us and we will process your request. Hadiosh uses WordPress, which provides tools for data export and erasure (e.g., Tools → Export Personal Data, Tools → Erase Personal Data).

If you use third-party plugins (such as WooCommerce or our account management system), note that those plugins may store additional records (including account balance, transaction history, gift card usage, and refund requests). We will remove or anonymize those as part of the deletion process where possible and permitted by law.

If full deletion is not possible due to legal or accounting requirements, we will retain only the minimal information required and limit access to it.

10. Children’s privacy

Our services are not directed to individuals under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us.

11. Changes to this policy

We may update this Privacy Policy from time to time. The newest version will be posted at https://hadiosh.com/privacy-policy/ with the updated effective date.

12. Contact us

If you have questions or wish to exercise your rights, contact us at:

Email: [[email protected]]

You can also visit https://hadiosh.com for more information.